The Little Nell Launches INTELITY’s Platform to Elevate Guest Experience

The Little Nell Launches INTELITY’s Platform to Elevate Guest Experience

Los Angeles, CAINTELITY®, company of hospitality’s leading guest working experience and staff members management system, nowadays declared The Minimal Nell in Aspen, Colorado, has implemented the INTELITY system, via sensible-area tablets, which provide the property’s guests with a a lot more electronic, upscale knowledge, as well as GEMS®, INTELITY’s assortment of employees-dealing with tools.

Positioned at the base of Aspen Mountain, The Little Nell is Aspen’s only 5-star, five-diamond, ski-in/ski-out lodge. The residence offers luxurious facilities, personalised assistance, attractive mountain views, renowned restaurants, and spacious accommodations, including 92 guest rooms and suites.

Each individual of the rooms and suites now characteristics INTELITY’s robust visitor experience system delivered on a Bluetooth-enabled clever-place tablet that functions as a digital compendium to offer friends with in-depth info with regards to all features of the residence, which includes, products and services, facilities, menus for on-internet site restaurants, a record of events, and more. With a faucet of a finger, visitors can ask for expert services and amenities, although staff can effortlessly monitor and handle these requests by means of the INTELITY again-conclusion system and its integration with the property’s interior communications method, ALICE. The Little Nell’s group can handle all written content of the sensible-home tablets from the INTELITY platform’s backend, together with genuine-time updates to their electronic compendiums, food and beverage menus, and digital storefront goods. Additionally, the INTELITY-driven smart-area tablets give attendees with accessibility to information and media sites, as perfectly as allow for them to verify their flight position.

“The INTELITY platform gives us with endless software choices to very best advise our guests and give conveniences for them, and the electronic element of shipping in excess of tablets supports our environmental and sustainability initiatives by decreasing the amount of paper collateral essential in a guest area, which has extensive been a person of our aims,” mentioned Henning Rahm, The Small Nell’s Basic Manager. “We are excited to have partnered with INTELITY on this initiative.”

Additional positive aspects for The Minimal Nell are the advertising and marketing abilities that INTELITY’s system gives by allowing for the property to market its actions, adventures, and on-internet site activities instantly to friends. From the menu item tabs to the ad banner, visitors can conveniently navigate through the checklist of free and for-invest in occasions and things to do to enhance their keep in Aspen. The property monitor configuration acts as a intelligent screen with characteristics, this kind of as reservation aspects, date, time, and weather, moreover the capacity to set up alarm clocks. Visitors can also verify on and continue to keep monitor of their requests and any accrued prices to their room in the course of their continue to be.

Many thanks to the INTELITY platform’s integration capabilities, the wise-area tablets are also built-in with The Tiny Nell’s inside services request technique, which will allow guests the ease of distributing a range of requests — from refreshing towels to ice buckets to pet dog bowls.

“We are delighted to have included The Very little Nell to the INTELITY household of qualities,” claimed Robert Stevenson, INTELITY’s CEO. “INTELITY’s system will create a far more seamless and unforgettable journey for attendees at a person of the most effective ski places on the earth even though easing the back again-of-home functions for The Little Nell’s staff.”

For far more data about the INTELITY system or to ask for a demo, please visit

About The Minor Nell

The Small Nell, Aspen’s only Five-Star, 5-Diamond, ski-in/ski-out resort, presents luxury services and unparalleled entry to America’s most famed mountain town. Company of The Little Nell – a Relais & Châteaux resort – love a cosmopolitan nonetheless intimate atmosphere, haute delicacies, and unique adventures and features built to rejuvenate the intellect, overall body and spirit. The Nell is regularly identified for its award-successful wine and culinary applications and devoted support. Weddings and events are a hallmark of the lodge, several of which are established atop Aspen Mountain in the personal ASPENX Mountain Club and/or Sundeck restaurant. The property boasts a wide variety of amenities, like two dining establishments, three bars and a wine cellar and speakeasy. Get pleasure from ski concierge assistance and special adventures in winter season lush gardens in summer months along with off-highway, stargazing, fly fishing and mountaintop yoga adventures additionally a pool, scorching tub and wellbeing centre year-round.


INTELITY is the international leader in contactless guest expertise technology, uniting cell, in-home, and operational instruments into one totally-built-in hospitality system. Crafted for the lodge, on line casino, and luxurious household marketplaces, INTELITY has been named the “Official Mobile and In-Room Technological know-how Provider” by the distinguished Forbes Vacation Tutorial for 5 consecutive yrs and is in use at boutique qualities, casino-resorts, and global hotel brand names, which include Marriott, Fairmont, Difficult Rock, and a lot more.

Alexandra Kuipers
Head of Advertising and marketing